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The Shoe Factory - Wrong and fake product received

Monica Manghnani filed complaint against The Shoe Factory on Jun 26, 2020

I ordered first copy of iwatch series * rose gold. But they sent black one and an old product. Looked fake and used. When I complained, they said they will exchange. After that they blocked me on Instagram and now not replying on WhatsApp.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

The Shoe Factory

3

Total Complaints

1

Total Resolved

33.33%

Consumer Satisfaction

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