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Myntra Deebaco - Wrong and damaged product delivered

Nilamkunvar Satyajeetsinh Zala filed complaint against Myntra Deebaco on Sep 4, 2024

i've ordered Deebaco magenta puff sleeve maxi dress from Myntra two times. First time they delivered wrong product which was wet and stinky. i've created return for this time and they picked it up as it was delivered in torn package. I liked this product so much so i've ordered this second time in hope of getting right product but again i received wrong and defective product. i've raised complaint regarding this to Myntra and created return request but this time they said to me that they've delivered me correct product in sealed package. i've created multiple return requests as they are cancelling my returns. At the end their agent told me that they can't do anything about it and i've to keep damaged product and no refurnd will be given.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Myntra Deebaco

2

Total Complaints

0

Total Resolved

0.00%

Consumer Satisfaction

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