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Softsilksaree.com - Wrong and cheap product delivered

Neeta Azaf filed complaint against Softsilksaree.com on Oct 9, 2019

I ordered a saree online worth rs ***+*** COD charges+** delivery charges. The product was delivered which was much cheaper than the original one. Colour and quality totally different than what I ordered. I tried writing a mail to them. Their email ID is none functional. All the contact numbers provided are switched off. On website product delivery is not updated, hence I cannot apply for exchange or return. According to their policy this should be done within seven days. The product was delivered on */**/****. This way I shall never be able to apply for refund.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Softsilksaree.com

2

Total Complaints

0

Total Resolved

0.00%

Consumer Satisfaction

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