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Lemon Tree Tata Group - Worst Experience Till Tate Lemon Tree Hotel

Lovejit filed complaint against Lemon Tree Tata Group on Apr 24, 2022

Hello,

My Name is Lovejit Singh, I'm writing this email from your Bangalore's Lemon Tree Premier hotel by **:** PM.

I just want to inform you that I'm a frequent traveler but I never had such a worst experience till date. I feel my paid amount should go to the charity instead of my stay at this hotel

I reached the hotel by ** PM and immediately ordered for Dinner and the person who took my order said dinner was coming in **-** minutes but dinner came after more than * hr.

- Even dinner is like they cooked it * Hr ago and just cold like it took from the Fridge.
- Then In the room AC Was not working then I again called for AC Repair.
- then I'm calling the Front desk and they're not responding.
- The Internet is not working. Still I'm using my own mobile's hotspot. They said sir we're calling you but no response.

Overall, I feel this is the worst hotel to stay and for their service I want to give them - ** out or **.

I have never had such an experience in my life, like I've to sleep on an empty stomach.
Shame to #LemonTree and their entire group.

I can promise, I'm never gonna book any Lemon Tree Hotel and I'll make sure none of my friends and family members are gonna to book your hotels.

From,
Lovejit Singh

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Lemon Tree Tata Group

1

Total Complaints

1

Total Resolved

100.00%

Consumer Satisfaction

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