Namaste tin Patti app - Withdrawal request allready doned

I have played this game almost one week. I have won ₹**** and i tried to withdraw my withdrawal balance from the app. I have tried to withdraw on **,**,** March****, But no response for that . It already passed the processing time and only show already dunned . I have reported to their online service but not any response for that . I want my money and explanation why I haven't received my money after * day later of the withdrawal application... I have taken a screenshot for those * time I have tried for withdraw.