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The Royal Resort Orchha - Why are bookings being sent to us when we are not registered with you

The Royal resorts Orchha filed complaint against The Royal Resort Orchha on Oct 5, 2022

Date: *th Oct. ****
To
Agoda Company PVT. LTD
Today on *nd October ****, you have booked the room of our property, the details of which are as follows;
Client Name : Mr. Shailendra Singh bundela
Booking ID No – *********
Member in which you have shown on your voucher – *********
Property Name: The Royal Resorts Orchha ( M. P. )- ******- India
Address: Tigella Orchha
Check in Date: *nd Oct. ****
Check –out date .*rd Oct. ****
Payment by visa card
Now we would like to know why you sent this booking to us when our property is not registered with you, and if it is, then show the proof and if you are not able to prove all this, then we will be forced to go to court.
Regards,
The Royal Resort
Devendra Singh
General Manager
***-**********

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

The Royal Resort Orchha

1

Total Complaints

1

Total Resolved

100.00%

Consumer Satisfaction

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