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coolpad - warranty service not providing

shubham singh thakur filed complaint against coolpad on May 5, 2017

i bought coolpad note * lite from amazon.in about a year ago , one day (about one month ago) it suddenly got switched off and it is not turning on , i went to the service centre ,there they told me that they are unable to repair , so they have to send it to bhopal for further assistance , then when i asked them after a week ,they told me that it cannot be repaired even bhopal , i should send it to delhi ,where i have to pay about ****-**** Rs/- to get it repaired , what should i do ?? it is under warranty period ,please help me!

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

coolpad

5

Total Complaints

2

Total Resolved

40.00%

Consumer Satisfaction

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