Realme Techlife - Warranty service not provided

I had bought a Realme Techlife washing machine from Flipkart, along with which I had also taken a *-year complete protection plan from Jeeves, which is still under warranty. Due to some defect in my machine, I requested for service on June **th, but I have not received any service till date. However, the company claims that service is provided within * days of filing a claim. Despite calling customer care repeatedly every day, I get only one response from them that a technician will visit your house within ** hours. However, the technician has not come to my house even once. This incident has been happening to me repeatedly for the last ** days. Therefore, I humbly request you to take strict action against Realme Techlife and Jeeves on this basis.