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Shivasankari Kandasami filed complaint against Skullcandy on Jul 13, 2020
One side of my earbuds was not working, so I have sent it for warranty replacement.
Earlier days I was made to wait due to lockdown and company shutdown.
But in the recent days, only after continuous mails I was sent a mail to take available other replacement yet was given no model details.
Even though a refund was not available ,I sent multiple mails asking for my available options for an over head bluetooth earphones of same cost if my proposal exact product ( sesh earbuds) was not available.
Yet I didn't receive any reply from the company
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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