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Samsung m30 mobile - Warranty not honored by Samsung

Tarang Thakkar filed complaint against Samsung m** mobile on Nov 27, 2019

The mobile was purchased through Amazon online. The mobile received on **.**.**** and screen bleeding problem occurred around **.**.****. The phone was handed over to local service center on **.**.**** for repairing. After many followups on **.**. **** informed that the repairing is chargeable and repairing charges shall be Around ****/- which is almost **% of phone cost. Samsung company is not ready to repair the phone under warranty and conveyed that such screen damage- bleeding of screen( Although the same has not taken place because of miss use / fall from height etc)is not covered under warranty.

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Complaint Status

Resolution Demanded:

Replace / Fix problem

Samsung m30 mobile

3

Total Complaints

2

Total Resolved

66.67%

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