Loading...
Sridhar Dhanaraj filed complaint against Samsung India on Sep 25, 2018
I purchased Samsung galaxy j* max on oct* ****. I haven’t faced any issues so far. But on Saturday sep** **** while I was browsing through my cell got hanged and later on switched off. I tried to switch it on but it didn’t . I was clueless since I didn’t even drop it. So on the following Monday sep ** I took it to my nearest Samsung service center. After a long wait of * hours they decided to take my case and opened the cell. They said the chip looks different and it is manufacturing defect. They said they won’t accept warranty and demanded ****inr to repair. I was totally clueless why my warranty was not accepted. And for the manufacturing defect why should I pay the money to Samsung....
I never expected this from a reputed brand who is well known for its customer service. I hope I will get justice from the team and won’t make me regret for purchasing the dreamt Samsung phone by paying emi all through this year.
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
A serious fraud committed by one of samsung authorized service centers. I have faced multiple instances of misconduct, dishonesty, and fraudulent activities during my visits, which have led to severe damage to my de...
I bought a twin cooling *** liter Samsung Refrigerator last June and already had a complaint with * months which resulted in me not having the fridge for a week and the compressor and the pipes were replaced. there ...
From the *st day am facing issue with the product and instead of replacing the product they are forcing the customer to repair. Pathetic customer service.
I have ordered a product from Samsung shop app. The delivery date is due by * days but still I have not received the product. I tried contacting and mailing them and also raised a complaint. Still I have not receiv...
Since I bought this phone, I have changed the charging port and even changed display at a cost of nearly Rs **,***. The service centre was closed due to COVID so it took me almost a year to replace the display. This...