Byjus app - Wants a refund amount from BYJU S and cancel my loan process as complained

Raj kamal Sahu <rajkamalsahu@gmail.com>
Attachments
**:** AM (** minutes ago)
to support

Hello Sir/Madam,

I am Raj Kamal Sahu, a Friend of Ishu Srivastava from Praygraj, Uttar Pradesh. Writing this email behalf of my friend ISHU Srivastava.

He is recently convinced and bought a BYJUS course from BYJUS Employee ( Abhishek Chauhan ******** ).

Here is the BYJUS Product number ( TNL*************** )

My concern is as briefed by a BYJUS employee ( Abhishek Chauhan ******** ) regarding the product that I was purchased on **-**-*****, The BYJUS employee briefed us please take a trial of ** days,
and if you are not interested in the course simply call us on toll-free number (+** **********) and told us we are not interested in your course anymore and want refund amount which I was paid INR ***** cash to BYJUS employee ( Abhishek Chauhan ********).
and cancel your loan process.

I told everything all about my concern regarding the product and dismiss the loan amount, And received a response from the support helpline team saying after listing my concern will take action in the next ** hours and resolve your issue.

As briefed by a BYJUS employee ( Abhishek Chauhan ******** ) regarding the product and terms and conditions. We are not interested anymore in the BYJUS course that I was perched on **-**-**** and Me and My wife decided to take a refund amount of INR ***** that I was paid in cash to the BYJUS employee ( Abhishek Chauhan ******** ).

I have informed the support helpline team (+** **********) within ** days of the trial. It has almost ** days of complaints. But the result is I did not get any response and my issue can not be resolved.

So I am requesting you, please resolve my issue so I can get relief.


Thanks and Regards,

Ishu Srivastava
+**- **********