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Just Dial India Limited - Want to cancel the contract and want refund

Shakuntala Kori filed complaint against Just Dial India Limited on Nov 26, 2024

**-**-****-Sales person did not informed about ECS she said we need to monthly bases.
**-**-**** When i got confirmation call i have told to cancel the contract and want refund.
**-**-****-ECS Sent to bank for *,***/- When my contract was on hold why Just dial team sents ECS in my account why it was not informed me that ECS is active and they presenting ECS on **-**-****.
neither i have received call/SMS about ECS.
**-**-****- Today received call and team is saying again they have sent ECS on **-**-****.
Please help me with resolution i am continuously sending complaint/emails no proper response they they don't have refund policy this the way they are fooling customers.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Just Dial India Limited

15

Total Complaints

8

Total Resolved

53.33%

Consumer Satisfaction

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