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Kia Sonet HTK Plus model with Sunroof - Want my refund by SPL Kia Motors Kolkata as miscommitment by Sales person

Vinay Kumar Agarwalla filed complaint against Kia Sonet HTK Plus model with Sunroof on Sep 25, 2023

I have booked Kia Sonet HTK Plus sunroof model on **th September ****. But the sales person has not informed me that there is no service or no warranty is there in this model. When I have enquired from other showroom then I came to know that. I have called there Team Leader she said he is new to organisation that's the reason he was not clear about the model. So I asked her to cancel as they don't have knowledge about the car which they are selling and asked them to refund my amount but they are giving everyday a new date as I have booked car from other showroom I want my refund on priority.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Kia Sonet HTK Plus model with Sunroof

3

Total Complaints

2

Total Resolved

66.67%

Consumer Satisfaction

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