Otipy - Wallet Balance not refunded
Unnati Agarwal filed complaint against Otipy on Sep 21, 2025
I have my account registered with Otipy as Unnati Agarwal since long time and was a regular customer. Suddenly one day it started showing unserviceable area on my address and I wasn't able to place any order. I contacted the support team and came to know about the company closure. By that time, I had Rs. **** in my otipy wallet, so I asked the support team about my refund. They informed me that my refund will be processed back to my source account within ** to ** days, but even after repeated attempts to contact support via email and phone, I have not received a satisfactory response or refund yet.
Please help resolve this issue at the earliest.
Thousands of customers like you have trusted Voxya to resolve their issues
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
Are you facing
similar issue?
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Ashwani Kumar Abrol on Dec 2, 2025
Otipy – Refund of balance in wallet Closed
Company suddenly announced closure and at time my wallet balance was Rs ****/- and reward Rs ***/-
Prabhat Ranjan kanth on Nov 24, 2025
Otipy – My wallet money is not recieved backClosed
Otipy has ceased the operations from april ****. In my wallet there is rs ***. I contacted them to retun my money back * months back . I have not recieved my money yet in my accoung
Soutik Roy on Nov 22, 2025
Otipy – Cash wallet money lockedClosed
My otipy cash wallet has **** rupees. Tried reaching out to customer support but all in vain. Need for support to get the refund
Mahek Chandak on Nov 9, 2025
Otipy – Refund wallet moneyClosed
They cant keep innocent customer's money like this. One fine day stopped operation and not refunding the money which was in the wallet.
Sandeep Panwar on Nov 5, 2025
Otipy – Refund from OTIPY not received Closed
Otipy has ceased operations, we are experiencing difficulty getting refunds of our wallet amounts despite the company's initial promise to process them within ** to ** days. Customer credit non responsive.