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GOPAL CHANDRA SUR filed complaint against Drama story app on Jul 18, 2026
Hello,I initiated an AutoPay cancellation for my subscription on ** July ****. However, your billing system still debited ₹*** from my account on ** July **** at *:** pm via UPI mandate.Unique Autopay Number: *aa**b*fa****cafb*f***f**d**e***@okaxisMerchant Reference ID: OM**********************VDebited From: Punjab National Bank (Account ending in ****)Since the cancellation process was officially underway before the debit occurred, this transaction is invalid. Please process an immediate reversal of the ₹*** back to my bank account. I have attached the Gpay screenshot confirming the timeline as proof
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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