Mohanraj filed complaint against Urban Jungly on Feb 1, 2026
I am writing regarding my order placed on January **, ****, with Order ID: UJ-*****. I have not received the product despite the processing confirmation, and I would like to cancel the order and process a full refund, including the downpayment made via Snapmint.
Here are the key details:
Order Date: January **, ****
Order ID: UJ-*****
Total Amount: Rs. *,***
Downpayment Paid: Rs. *** (already deducted)
• EMI Start: **-Feb-****
Snapmint confirmation email stated: “Your order dated **-**-**** for Rs. ****.* with Urban Jungly has been processed. Your EMI will begin from **-**-****.”
It has been over ** days (as of January **, ****), and I have received no shipping updates, tracking information, or delivery. I request immediate cancellation, full refund of Rs. *** downpayment to my Snapmint account, and confirmation that no further EMIs will be charged.
Please provide an update within **-** hours, including refund timeline and any required steps. My contact number is ********** for quick resolution.
Thank you for your prompt attention.

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
मैने अर्बन जंगली से कॉम्बो शर्ट और ट्राउजर का ऑर्डर नंबर UJ ***** दिनांक *मई **** को प्रीपेड दिया था. ***रुपए UPI द्वारा भेजे थे।आजदिन तक न तो समान मिला न ही पैसा वापस किया । ईमेल का कोई जवाब नहीं जोकि कस्टमर केयर प...
I made an order with UJ-***** on dated of **st Mar'****, received the order confirmation from Urban jungly over email. After regular follow up with reminders till** days, there is no response received about the ord...
Ordered one pant and shirt on March ** After payment of *** their site sent message that order placed but after waiting for ** days no email no order nothing is their for their side
I placed an order on your website * days ago, but it has still not been delivered. I have not received any update regarding the order so far. At least a tracking ID has not been provided. I have already completed t...
I ordered a * set of shirt and trousers combo. After few days only I noticed that this is a fraud website. I prepaid my money through credit card. Still I haven't received my orders. I mailed them I didn't receive a...