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Home > Complaints > Unordered parcel got delivered

Ekart brand stores - Unordered parcel got delivered

Angel T filed complaint against Ekart brand stores on Feb 16, 2025

Today shiprocket delivery boy came with a unordered COD parcel from Ekart brand stores without from address on it only to adress which was mine and also my phone number and name with label as collect cash .. I said I dint order any so the delivery agent said he will mark as return and will send a OTP for return .. as I don't want to give any OTP i received the order and paid the amount.. opened the parcel n it's just a waste pieces of clothes and there is no address to place return or no contact

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Ekart brand stores

2

Total Complaints

1

Total Resolved

50.00%

Consumer Satisfaction

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