JALANCHEMICAL MPOCKETFIN - Unknown app showing in my cibil report

Dear CIBIL Customer Dispute Resolution Team,
I am writing to formally dispute an entry on my CIBIL report that is significantly impacting my credit score. I have identified an account listed under "JALANCHEMICAL" which I do not recognize and have never authorized.
Details of the Dispute:
* Account Name: JALANCHEMICAL
* Account Type: Short term Personal loan
* Sanctioned Amount: ₹***
* Current Balance: ₹*,***
* Account Creation Date: June ****
* Payment History: The report shows several late payments, specifically in **** and **** (as indicated in the attached screenshot).
My Statement:
I categorically state that I have never applied for or received any loan or credit from a company named JALANCHEMICAL. I have no knowledge of this account and believe it has been fraudulently opened in my name. The inaccurate reporting of this account, particularly the late payments, has severely damaged my credit score.
My Request:
I request that CIBIL take the following actions:
* Investigate this matter thoroughly.
* Remove the JALANCHEMICAL account from my CIBIL report immediately.
* Correct my credit score to reflect the removal of this fraudulent account.
* Provide me with a revised CIBIL report showing the correction.
* Inform me of the steps taken to resolve this dispute.

* A screenshot of the JALANCHEMICAL account details from my CIBIL report (attached).
I urge you to treat this matter with urgency as it is significantly affecting my financial standing. I look forward to your prompt response and resolution of this issue.
Thank you for your attention to this matter.