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Ekart logistics - Unjust Additional Delivery Charges by Ekart Logistics

Rahul Rongphar filed complaint against Ekart logistics on Apr 23, 2025

My sister ordered a product with free delivery terms from Flipkart. However, the Ekart delivery agent in my area (PIN Code ******) demanded an additional delivery fee of ₹**. This has been a recurring issue. I raised this concern with your support yesterday and was assured it would not happen again, but the delivery agent still demanded the fee today. So I told my sister to rejected the order and again register a complain in Flipkart customer support. Also this problem is happening since the ekart logistics started their services in our area.

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Complaint Status

Resolution Demanded:

Apology letter from company

Replace / Fix problem

Damages for loss and agony

Ekart logistics

39

Total Complaints

29

Total Resolved

74.36%

Consumer Satisfaction

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I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

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