Byjus Company - Unfair Trading
Srinivas Poka filed complaint against Byjus Company on Feb 9, 2022
I took Byjus learning programme for my two children on ** March-****.First I ordered for loan on my wife's account, but it was denied. Then after I order on my account, it is accepted with Ref.ID.**************. The order was delivered and course is commenced in April-****. The EMI was regularly deducted from my account. But suddenly loan was raised in wife's account in August-**** with Ref. ID ************** and EMI deducted from wife's account in October-****.Then immediately I contact the sales person who is come to my house and inform about dual loan and recovery. He assured it will resolve for next month. Then after I contact the Mentor and explain the problem, they also tell that it will resolve soon. after that I made a complaint to the support team through mail on **-December -**** with necessary proofs, But till now the problem was not resolved.
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