Woho Technologies Private Limited - Undelivered Knee Sleeves and Failure to Provide Refund

I placed Order #US***** on ** November **** for two products. While the Women's Gymshark Lifting Pocket Leggings were eventually delivered, the Women's Gymshark Onyx Seamless Knee Sleeves priced at ₹*,*** were never delivered.

Despite repeated follow-ups with the seller, including emails seeking updates, the company failed to deliver the missing product or provide a refund. The seller continued to retain payment for an item that was never supplied.

The failure to complete the order and the lack of satisfactory customer support constitute deficiency in service under the Consumer Protection Act, ****.

I request either immediate delivery of the missing item or a refund of ₹*,*** along with interest, compensation for mental harassment and inconvenience, and reimbursement of complaint expenses.