Zebpay cryptocurrency exchanges - Uncredited XLM Deposit Transaction ID

Dear Zebpay Support Team,

I hope this message finds you well. I am writing to urgently escalate the issue regarding my cryptocurrency deposit that has not yet been credited to my Zebpay wallet.

On August ** ****

Explore-Stellar-Lumens-XLM-Real-time-Price-Assets-Charts-More-**-**-****_**_**_PM.png
, I transferred ** XLM from Kraken to my Zebpay wallet. Despite providing all necessary details multiple times, including the transaction ID, on-chain proof, and screenshots as requested, my deposit has not been credited even after more than ** days. My previous communications (Ticket ID: *******) have only received automated acknowledgments without any substantive resolution or timeline.

This delay and lack of proper communication are unacceptable and have caused me significant inconvenience and concern. I request that the issue be investigated with urgency and that my account be credited with the deposited amount immediately.

Please provide me with a clear update and estimated resolution time at the earliest. If I do not receive a satisfactory response within today, I will be compelled to escalate this matter further through appropriate consumer grievance channels.

Thank you for your immediate attention to this matter.

Sincerely,
Vandhavasu Tulasi Ramana Vittal
vittalvandavasu**@gmail.com
+************