Colive Adelaid - Unclear deduction of Deposit amount

I stayed at Colive Adelaide_***, located in Bangalore, and my stay duration was just * months. At the time of booking, it was clearly mentioned that only ₹*,*** would be deducted as separation charges upon ending the stay. However, Colive has deducted a huge and completely unjustified amount during the final settlement.

Here are the concerning details:

They deducted ₹*,*** as electricity charges, even though my monthly bills were consistently below ₹*,*** during my stay. This charge is inflated without any supporting breakdown.

An excessive amount of ₹**,*** has been charged under “Repairs and Maintenance”, without any explanation. There was no damage or misuse of the property from my side, and I returned the room in good condition.

Despite the communication clearly stating only ₹*,*** as separation charges, the final deductions totalled ₹**,***, and I received a refund of only ₹*,*** out of my initial deposit. This is completely unethical for a short *-month stay.

Even worse, I have raised multiple complaints and support tickets, but Colive has failed to provide any detailed explanation. Most of my tickets were automatically closed without resolution. I also tried contacting their customer care number multiple times, but no one answered.

This seems like a deliberate attempt to mislead and overcharge tenants. If Colive intended to levy such high extra charges, why did they specifically mention ₹*,*** as the only separation charge at the time of booking?

The lack of transparency, poor customer service, and arbitrary deductions have caused me serious financial loss and stress. I request immediate attention and investigation into this matter, and urge the relevant authorities to hold Colive accountable for such unfair practices.