Aurika Skycity Mumbai - Unauthorized Use of My Name and Contact Information

Recently, I received a call from the hotel regarding a checkout under my name and phone number. Additionally, I was contacted for feedback about a stay that I did not make. It appears that someone used my personal details to make a reservation or stay at your hotel without my authorization.

I take this matter very seriously, as the unauthorized use of my name and contact information could lead to further issues, including identity theft or misuse of my personal data. I kindly request that you investigate this incident.