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Early Salary - Unauthorised Harrassed Overcharged Cheated by Early Salary

Kiran K filed complaint against Early Salary on Apr 19, 2020

Still Asking me to pay **** More.
Let me grab your attention for the worst practice that your team follows with existing customers doing business with you since a long time.
I have attached images and documents to payments made to early salary and look through that for your reference.
Cheating Customers -
*.Amount pending to pay varies in the early salry app from the statement downloaded and email received(Everywhere difference)
*.*th of the month is EMI deduction day- Present NACH all the days of the month and charge bouncing charges *** * number of times.
You can see in the picture i have attached on **th Feb bouncing charges were thrice in a day.Explain me how did that happen ??and If your team cant close the account after paying the extra amount also Legal authorities will talk to you peopel.
*.After closing the loan with all other charges been deducted on *th April paid pending ***** through NACH still on **th April NACH presented and I am charged *** and deducted *** from my bank account.I still did let it go in saying that Ok as you are not supposed to take payments from customers like me who lost there jobs and money matters to survive and as per RBI guidelines also.
*. After having a conversation with Rahul Tiwari and Shreya Sinha from your collections team they told me how much I can pay and they will close my account then I told I will pay how much ever is pending including extra charges been already paid to early salary and payments been made on the loan account.She agreed to it and on *th April It is closed by paying more then the loan I took from early salary.
I have call proofs/emails to share with legal if you cant close the account.
*.Again on **th april I was charged *** rupees deducted from my bank account as presented NACH same month of making payment.Explain??Are you guys kidding me????I need *** refund and a Closure Letter.
*.Yesterday I recieved a call again from a lady called Neha and she asked me in her system she cannot see payment made on *th April to send her screenshot.What is this going on?

After making payments I am still been harassed/cheated/overcharged by early salary. I am done now and stop further NACH presentations to my bank account on a serious note ,I need my closure letter asap with *** refund back to my bank account or wait for me to file a Law suite and case to legal authorities for misleading/overcharging and following wrong practices in company with customers.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Early Salary

20

Total Complaints

8

Total Resolved

40.00%

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