cashe app online loan service - Two loan accounts have been activated instead of one loan

I had taken a loan of Rs **** I have paid it I have his NOC also when I talked to cashe customer care they told my loan amount **** and said you have to pay this and it will be removed from your cibil. I talked to a girl named Vaibhavi that I have two accounts showing, so she said, Sir, you have one account and the other account is of someone else, when you pay, it will automatically be removed and you will not receive calls. payment done from my side , now I am getting repeated calls from Kotak Mahindra against Cashe and they are troubling me a lot and also talking wrongly, I am attaching all the screenshots and copy of the NOC, please do something with regard to