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Afsal A K filed complaint against OnePlus on Jan 20, 2023
I have bought a one plus u*s ** inch tv which had * years of warranty coverage. It started showing display issues on ** dec ****, and service team checked and raised a ticket for replacement. Even though TV was picked up on *th Jan ****, no response came from OnePlus regarding new voucher for ordering the new TV. I have contacted the service centre call support * times , everytime they told they are escalating, and will get the voucher inside * days. It's now the ** th day after pickup, still no response. I want to get a good compensation for the damage , and the time OnePlus took from me.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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