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Narayana Nethralaya - TREATMENT DENIAL VITREO RETINOPATHY

Shanmugavel filed complaint against Narayana Nethralaya on Dec 8, 2020

shanmugavel arumugam <shanmugavela@gmail.com>

**:** AM (* minutes ago)

to infonn*
As I have done my Diabetic retino pathy testing and advised for getting treated with retinal laser therapy by Dr Thirumalesh, I have decided to get cross opinion with Dr Sheri.
After the cross Examination both the Doctors - Thirumalesh and Sherin refused to treat me as they are against second opinion system mentioning that it hurts their individual ego and abused me verbally going for second opinion.
For me second opinion is important for my vision to know the effect of after treatment with laser and exploring alternative options.

Hence I have been left amid in need of treatment which needs your attention and will initiate necessary escalation
Cost of treatment : Rs*****
Bills enclosed for Treatment in Hospital and added other variable costs

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Narayana Nethralaya

2

Total Complaints

1

Total Resolved

50.00%

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