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Airtel Payments Bank - Transcation not reflecting

VIPUL PATIDAR filed complaint against Airtel Payments Bank on May 13, 2020

I have made a payment of Rs **** on ** May against Jaipur Vidyut Nigam in order to pay my electricity bill through Airtel Payments Apps by using AXIS bank credit card . This transaction is not reflecting in airtel payments app. As per message received, this transaction was done at APBLUTIL for insurance policy. Could you please help me for resolve this issue.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Airtel Payments Bank

33

Total Complaints

15

Total Resolved

45.45%

Consumer Satisfaction

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