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ixigo app - Train ticket not booked but amount credited

Ismail Thalanchery filed complaint against ixigo app on Apr 8, 2021

On *th April I booked * train tickets on ixigo app via phone pe. As usual amount is credited from my bank account but ticket is not booked yet. I contacted bank's customer service and they said that amount is successfully debited to their account. I tried to connect with ixigo app but the feedback mail of the apo seems not working and there is no way to get direct contact with apl representatives.
UPI Ref no. ************
Email - ismailthalanchery@gmail.com

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

ixigo app

40

Total Complaints

18

Total Resolved

45.00%

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