Kidoro in - Totally Wrong Package Deliver

Sir I order a frog for my * year baby child but this website "Kidoro.in" deliver me a dirty old saree after it I do refund procedure i.e send mail to respective mail id of kidoro.in in refund policy and call customer care they switch off their mobile phone .* day refund policy is their ,* days are gone
I have all order no packaging detail etc of it.
Kindly help me so that I get my money back from this scam website "Kidoro.in"
Kidoro.in Customer care no
*>**********
*>**********

Rest detail of company residence is not shown in main website but it is shown in their facebook page

Kindly help me to get my money back from these fraud shopping websites

Thanking You
Chandra Shekhar