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GOIBIBO TRAVEL COMPANY - TOTAL REFUND NOT GIVEN AS ARLINE HAS GIVEN TOTAL REFUND BUT GOIBIBIO HAS CUT MONEY FOR NO RESON Airl

ROSHAN LOPES filed complaint against GOIBIBO TRAVEL COMPANY on Aug 27, 2021

Dear team

qatar airways giving me full refund for my ticket ..as per their policy and customer care support team conversation and as per their website and they have already given full refund to goibibo travel company but the goibibo travel company has cut my Airline Cancellation Fee - ₹ **,*** for no reason and they have send me the this breakup
Total Paid ₹ **,***
Airline Fare ₹ **,***
GI Convenience Fee ₹ ***
Deductions ₹ **,***
Airline Cancellation Fee - ₹ **,***
GI Convenience Fee - ₹ ***
Total Refund ₹****
Refund Mode :DBS Bank Card ending with ***************
Refund Date : ** Aug ****
RRN: ********************** .so my complaint is that if airline is giving me full refund and so why travel agency is cutting or charging airline Airline Cancellation Fee - ₹ **,*** for no reason .as i was deny boding from qatar airline

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

GOIBIBO TRAVEL COMPANY

2

Total Complaints

0

Total Resolved

0.00%

Consumer Satisfaction

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- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

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