Swarna Bala Krishna filed complaint against Q by Tonique on Apr 2, 2023
I purchased a whisky bottle from Q by tonique in kompally branch. Later when I am heading back home, I noticed the bottle is leakeing from cap, when I went back to complain and request for a good bottle, they started claiming I have tampered the bottle and it's my mistake who did not do a thorough check in the store itself. Staff was really rude and they're not ready to accept theier fault. This is really bad to know from such well-known company. I kept the bottle and bill is same shape and I need prope apologies from them.

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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