District appa - Ticket booked but now show on theatre theatre was closed

Dear Sir,

I am writing to formally lodge a complaint regarding my movie ticket booking for “The Bed Movie”, for which I had booked two tickets.

Booking Details:

Movie Name: The Bed Movie

Number of Tickets: *

Date of Show: **.**.****

Show Time: **.**pm

Theatre Name & Location: sri ranga theatre
Neyveli T.S , Cuddalore district

Seat Number : first class - H*-*

Booking ID -**************
Booking Code - QWFBHBRDRG



Amount Paid: ₹***

Payment Mode: UPI

When I reached the theatre at the scheduled time, I was shocked to find that the theatre was completely closed and no show was running. There was no prior notification, message, call, or email informing me about the cancellation or closure of the theatre. This caused significant inconvenience, wasted time, and unnecessary travel expenses.

This situation clearly reflects poor service and mismanagement. Since the show did not take place and the theatre was not operational, I request a full refund of the amount paid at the earliest.

I kindly request you to:

Investigate this issue immediately

Process my full refund without any deductions

Confirm the refund status via email or message

If the refund is not processed within a reasonable time, I will be compelled to escalate the matter to higher authorities and consumer grievance forums.

I look forward to your prompt response and resolution of this issue.

Thanking you.

Yours sincerely,
Sri Ramanan
**********