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IDFC Bank Ltd - Third party recovery agents harassments

Aasma Khan filed complaint against IDFC Bank Ltd on Apr 18, 2023

I am receiving harassments calls the third party recovery agents are using abusive language also calling my colloquies at work and threating them they are calling back to back due to which I am facing embarrassment at work this may cause to loose my job I have paid *****/-Rs to the bank after selling whatever I could but the agents don't stop I told they will pay once I am stable cause my current employer where I work is a small school and I don't get paid well in covid we dint receive any salary hence pending to pay m dues we haven't received our past salaries yet I am divorced and I am a single mother I also have a brother who is a bed patient and I have so many responsibilities alone to take care . I requested them not to call my work or use abusive language but they dint stop Please help me or give me a solution

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Complaint Status

Resolution Demanded:

Apology letter from company

IDFC Bank Ltd

6

Total Complaints

2

Total Resolved

33.33%

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