Facebook Pixel Tracking

Digital Showroom Dotpe Private Limited - They re application doesn t work on ipad while selling they don t inform once sold they dont resolve

Poonam Gogri filed complaint against Digital Showroom Dotpe Private Limited on Oct 12, 2023

In July, we purchased a digital showroom website. From the beginning we have been facing many problems, which we have raised with the person in charge Shubham for the last * months, and again and again we face the same problem uploading images. Also last month Shubham arranged a meeting with the tec. Team which also could not solve the problem.

We have given all possible steps and time to solve this problem but it is not solved. In this case we followed up again today with Shubham as he said last week that all issues are resolved & we have tried to upload as he requested. From the same thinking video was also shared with him but the issue was not resolved. He said he would get back to us on Monday (yesterday). But he did not.

After so many failures with eigital fashion, we requested a refund today. This time Mr. Sitesh Kumar (Senior Manager) said that it is not in our policy you should have tried the app before buying... the digital showroom is meant for uploading to cell phones and screens and cannot be used on the Ipad...
Such a rediculas answer we get from Sr. Expierence person. When the payment was to be made from our side, a deadline was also set from the digital showroom side as this offer expires next day, if the payment is not made

then why is there a lack of commitment during the service??

I again request you to proceed with the refund as we have already wasted our * months in pursuing and doing all possible experiments and it is high time to understand that the digital showroom app is not for iPad users. As pointed out by sr. Manager Mr. Sitesh kumar & for this we are not going to change our system informed.

Share, let the world know

Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Digital Showroom Dotpe Private Limited

2

Total Complaints

1

Total Resolved

50.00%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Upendra Chaurasiya on Oct 5, 2024

Digital Showroom Dotpe Private Limited  –  Closed

डोमेन लेने के बाद कंपनी के स्टाफ ( चंद्रप्रकाश)कॉल करते है,की सर वेबसाइट बनवा लो और वेबसाइट के बारे में हमे फीचर बताते है,फिर कहते है वेबसाइट आप जैसा कहोगे वैसे डिजाइन कर के आपको मिलेगा।और पेमेंट करने के बाद आपके वे...