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Chirag Sharma filed complaint against Dhani on May 14, 2022
Dear Team
As I have Dhani One Freedom card From Dhani
As I am Giving them subscription fees Of Rs **** on monthly Basis and they provide me of Credit of Rs ****** and when I done Transaction they Provide *% of cash Back on every Transaction as I received call from Customer care executive and They say me that the *% of cash back service has been close but in dhani Application They are still Providing *% of Cash back but they didn't give me and denied to give me
As They take So much Amount of Subscription fees from Customers.
As I also want to Inform you that As They give Limit to Customers for ex. Rs ****** and Customers can use of **% of daily amout to total amount now they said its has been Revised to *% of daily use from total Limit without giving and Information to Customers
So Kindly Take strick action Regarding to my Complaint
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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