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Tcl 55 Inches Android - TCL TV replacement not done even after Complaint

Khemraj Diwakar Prasad filed complaint against Tcl 55 Inches Android on Aug 19, 2023

I purchased TCL ** inch TV in ****. My screen got scribbled in August **** and complained for the same. The technician visited and registered complaint and assured me there will be replacement as the TV was under warranty. After that from service center they again and again assured me the TV will be delivered after one month. The area manager after * months didn't agree to deliver the replacement TV and said they have left the company. I even called their service center in which one the representative openly said to file consumer complaint. It's a pathetic experience and mental harassment I want to file case against area sales manager and service employees.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Tcl 55 Inches Android

2

Total Complaints

1

Total Resolved

50.00%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

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