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Home > Complaints > Support Service problem in Extended warranty

TATA AIG - Support Service problem in Extended warranty

Y Sri Ganeh filed complaint against TATA AIG on Mar 17, 2023

Hi Team,
I have bought Kodak LED tv from TataCLiQ online portal, they have provided additional * year extended warranty from their end. now i got issue in my TV and logged complaint on **-**-****, since then the customer service sending details to corresponding team to provide the service with technician, but that team not responding to customer service request since * weeks. i am following up to get this resolve but no proper response from them, apart from email exchange between them.
Note: As this issue happened during extended warranty period, actual brand service team not responsible for doing any warranty service. instead they suggested follow up who provided the extended warranty to this product to get resolve the issue.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

TATA AIG

2

Total Complaints

1

Total Resolved

50.00%

Consumer Satisfaction

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