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LG WASHING MACHINE - Sunstandard service of LG Washing machine

Sanyasi Rao Varri filed complaint against LG WASHING MACHINE on Sep 14, 2021

Raja Electronics of Peddapuram, Have rendered substandard service on Behalf OF LG India..Technicia from Raja Electronics visited WASHING machine and inspected ,
In order to make WASHING machine functional, needs to be replaced certain parts nof WASHING machine with New LG parts worthn***** INR, Inspite of new parts, Machine is being break down again.
Technician visited and inspected on customer request..replaced parts were burnt, Customer need to replace another set of new parts worth ****** INR.
Parts replaced were not genuine LG parts, Raja Electronics technician cheated customer by procuring cheaper parts by another vendor, Instead of LG.
We suffered loss of ***** INR for substandard and defective service provided by RAJA ELECTRONICS.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

LG WASHING MACHINE

3

Total Complaints

1

Total Resolved

33.33%

Consumer Satisfaction

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