Loading...
Anmol Sisodia filed complaint against Rentomojo on Dec 2, 2021
I had paid for a subsciption on **nd Sep, but when I noticed that the delivery date is slightly longer; I had cancelled it. The money was however not refunded initially. I received multiple calls(last call on *th November) askingwhere I want my refund, and every time I confirmed that I want it in my bank account (bank account details exist with rentomojo).
Its been * months and i haven't received the refund.
On ** November, i raised a complaint against one of the products. Since it wasn't repaired to my satisfaction and the service guy said that the issue will remain forever with the brand of product I had rented, I was advised to get a replacement. When i contacted the customer care at rentomojo, I was told that the there is no replacement available and I was advised to close it and the pre-closure charges will be waived off.
The product was picked up on **th Nov and during the settlement, my earlier deposit was used up (which should have been already refunded to me).
How can my money be kept without my consent for * months (earned interest on/rotated)?
Please resolve
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
I had rented a single bed from Rentomojo, cancelled the subscription in the month of Dec ****, at the time of cancellation, I was prompted to pay ***/- as invoice for December which I paid. Later the security deposi...
I have upgraded my RO from Rentomojo and they told me that they will deliver the product but they have not delivered the product yet.
I try to take some products for rent first they took my money and then reject the kyc now they are saying it will take * days to refund the money I need my money so I can take which I need somewhere a's
I have placed an order and it's haven't be delivered yet after *-* days they r not responding there customer care number is unavailable and switch off. I can't even cancel the order. They have scammed me
I ordered single door fridge on rentomojo. I paid the security deposit amount of ₹****. The delivery date was of **/**/** and now that the whole day is passed today, i.e. **/**, I asked customer support about the de...