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Speedtravel Tour and Travels - Speedtour and travel team cheated on me Took 100 booking amount but did not sent any tickets

Aakash kadam filed complaint against Speedtravel Tour and Travels on Mar 20, 2021

I was planning for a * days tour to malvan with my * friends. Did some online search on the various packages offered by renowned website and travel agencies.
All of a sudden I received a text message on whats app from Speed tours and travel. I took it casually as these days personal information is getting shared in just a flash of a second.
We discussed over whats app and then the sales person(BISHAKHA) called me to get further details and later that day she sent me entire iterinary of the tour.
We negotaited and she gave me **% discount over the package.
I was happy and gave **% as advance booking amount as instructed in mail.
* days passed and still no confirmation received hence i started to worry and called Bishakha, she said she will check and get back. Same day booking team called me and asked to pay remaining **% of the amount after which they will confirm my booking. I took my changes and paid the remaining **% of the amount as well.

After that it has been * days, I have called them atleast *** times still they didnt picked up.

Will like to share the details from which they are carrying out such frauds:
Bank Name:- Equitas Small Finance Bank
Account Holder Name - Vipul Kumar Singh
A/C No: ************

Never receive calls from following Numbers
Bishakha - ********** (Sales Team)
Naresh - ********** (Booking team)

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Speedtravel Tour and Travels

3

Total Complaints

0

Total Resolved

0.00%

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