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India Post - Speed post article not delivered

Vidit goyal filed complaint against India Post on Aug 14, 2020

Tracking number: EU*********IN

Complaint number: **********, DPOST/E/****/*****

Complaint :

*. I booked an international Speed Post article on **st July **** destined for Turkey. Just after reaching Ghaziabad, it has stopped showing any further tracking information. (Just showing in transit to Ghaziabad RMS TMO)

*. I have called customer service many times and I have email almost every senior executive Plus lodged complaint on the portal but no update in tracking.

*. Now it has been ** days. That parcel was to be delivered urgently. Even after numerous emails to every officer and customer care, there is no update on my parcel.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

India Post

22

Total Complaints

9

Total Resolved

40.91%

Consumer Satisfaction

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