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Shekar Magundnawar filed complaint against Lenovo on Oct 20, 2023
I am writing this complaint due to the sound issue I’m facing in this laptop Lenovo Ideapad gaming
I am a DJ by profession and I use this laptop to for DJ and playing songs in events. The laptop makes a glitching sound in between songs around *-** seconds and it disturbs the whole environment of the event and I face back lashes from the client and I have to go through loss in my events. I contacted the service center but they can’t Identify the issue. I don’t think the service center can resolve the issue because it might be an internal manufacturing problem. I have very important audio files made and arranged and tuned by myself which need a lot of time to be made again so its not possible to format it so I would like for a replacement of the laptop Lenovo Ideapad gaming *.I am ready to pay some small amount for the new piece but I want a replacement of the laptop as soon as possible.
If I won’t get proper action taken by the company and service center I would apply for legal action against the company for not taking action against the issue and not providing proper service to customer
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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