Normal Packet - Small Packet Bag theft from Ola cab

Hi ola team,
Yesterday this driver was came&dropped our location.
But our small packet bag are we lossed from his cab.
In our packet, Money and Mobile was .When we trying to call but not received.after then
We were called cab driver *-* times about this packet bag , but first time he said I will check &let u know .After that *-* times called him they said to us *-* ride has been done .
So I haven't received any packet bag from your cab driver .
We said we will complain about this,after then our mobile got switched off .


So I have request to ola team , please intervene and support this and provide this packet as soon as possible.