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Vasim Shaikh filed complaint against Coindcx pro on Nov 13, 2021
The company delisted Skycoin on *th November without any notification. I made a purchase of ** thousand. Due to sudden delisting the price went to half . Now Skycoin worth ** Thousand is still stuck in my wallet. When raised a complaint they said they notification to customer. But there was no notification sent before *th November. Instead the notification is being received today i.e **th November after ** days of delisting - I have screenshots of emails which I received today. Also in email they mentioned the remaining Skycoin would be converted to btc in * days of delisting - but still shows in wallet
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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