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Skoda Auto - Skoda Rapid Prohibitive replacement costs early failure of critical engine parts

Pulak Prakash filed complaint against Skoda Auto on Mar 23, 2021

There has been no satisfactory resolution for my SKODA Complaint Reference No. ******.

My Skoda Rapid car has multiple early failures of critical engine assemblies paid by me
- EGR Valve replacement at **, ***Km
- AC Compressor replaced at **, ***Km
- * Fuel injectors need replacement at **.***Km just two weeks after normal service visit.

The SKODA India team is charging prohibitive prices for such early failures ( for example SKODA is charging **% of the entire car price for a set of * Fuel injector valves ). This way one would end up paying **% of a new car by the time car reaches ***, ***/- KM running.

Skoda india team keeps mentioning that the car is “out of warranty” but they do not want to understand that these are widespread fleet issues which most of the early Skoda Rapid car owners are facing. Refer the webstes from Team BHP which show how rampant is this Fuel Injector failure for Skoda Rapid
https://www.team-bhp.com/forum/technical-stuff/******-rapid-vento-faulty-injectors-repair-instead-replacing-*.html

https://www.team-bhp.com/forum/technical-stuff/******-skoda-advisory-rapids-fuel-injection-system.html

Instead of addressing these issues proactively, SKODA Rapid car owners are paying from their end and that too at prohibitive prices put up by SKODA India.

I have paid in total **,***/- already for the replacement of these early failures

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Skoda Auto

8

Total Complaints

1

Total Resolved

12.50%

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