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Sketchers India - Shoes got torn off in one werk

Chandan Puri filed complaint against Sketchers India on Feb 7, 2021

Hi
I am a regular customer of yours and have baught many products and used them satisfactorly...My billing details can be checked from my number ********** or **********..

Last to last Sunday I purchased * pair of shoes from your outlet situated in Zirakhpur but to my surprise one of the pair which I had bought for my son got torn off in * to * days.I went to your outlet last Sunday to register a complaint .They took the photograph of the shoes and assured me that the complaint is registered ..On asking for any complaint no. they told that I will get a call but till now no call has been received..

Just let me know the fate of my complaint

Chandan
**********/**********
E.mail....Chandan.puri****@gmail.com

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Complaint Status

Resolution Demanded:

Replace / Fix problem

Sketchers India

6

Total Complaints

2

Total Resolved

33.33%

Consumer Satisfaction

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