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Eurospan Book store - Shipment 1400001047 for Order 1400000989 not delivered

USHASI BANERJEE filed complaint against Eurospan Book store on Dec 12, 2018

I had ordered a particular book and a set of questionnaires from a particular online bookstore named Eurospan Bookstore (UK) on **.**.****. However it has been * months but I have not received my delivery. Moreover I am unable to access my account I created on that particular site any further, I found out today. As from the records my order was expected to be dispatched on **.**.**** and was supposed to reached by * weeks time. As per the latest update I had received * weeks back, that my order is in transit. I requested the customer service to refund my money but thereafter no communication has been made from them.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Eurospan Book store

1

Total Complaints

0

Total Resolved

0.00%

Consumer Satisfaction

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- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

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Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

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